FREQUENTLY ASKED QUESTIONS
How long does my order will take?
Stock items between 1-2 business days. Assembled orders/motorization 5-7 business days.
What is the longest length you ship?
A. Ground 96” long.
B. Express 118” long.
C. Truckline 240” long.
What kind of payments do you accept?
Cash, Credit Cards, Check, ACH Wire Transfer.
What can I do when my order arrives short or damaged?
Report it right away to the carrier and take pictures.
Does your motor can be integrated with Somfy?
Yes. A modified RTF receiver must be purchased.
Does your motor can be integrated with Control 4?
Yes. A modified RTF receiver must be purchased.
Returns
Receive an RGA from us and ship it back to us in the same condition you received it. Re-stocking fees may apply.